At StackedJeans.net, your satisfaction is our top priority. We stand behind the quality of our products and want you to feel confident when shopping with us. If for any reason you are not completely satisfied with your purchase, our return policy makes it easy to exchange or return items.

Eligibility for Returns

  • Items must be returned within 30 days of the delivery date.
  • Products must be unused, unworn, unwashed, and in the same condition as received, with all original tags and packaging intact.
  • Sale items are final and not eligible for returns or exchanges unless they arrive damaged or defective.
  • Items that show signs of wear, alteration, or damage caused by the customer are not eligible for return.

Return Process

Return Process at stackedjeans.net
  1. Submit a Return Request: Contact our customer service team at [email protected] with your order number and reason for the return.
  2. Receive a Return Authorization: Once your request is approved, you’ll receive a Return Authorization (RA) number and detailed instructions on how to return your item(s).
  3. Ship Your Return: Pack the item(s) securely in the original packaging (or similar) and clearly write the RA number on the outside of the package. We recommend using a trackable shipping service for your return, as we are not responsible for lost or undelivered returns.
  4. Refund Processing: Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. Approved returns will be refunded to your original payment method within 7-10 business days.

Exchanges

If you need a different size, color, or style, we are happy to assist with an exchange:

  • Follow the same return process outlined above.
  • Indicate in your return request that you would like an exchange and specify the desired product details.
  • Once we receive and approve your returned item, we will ship the exchange item to you at no additional shipping cost.

Return Shipping Costs

  • Customers are responsible for the return shipping costs, except in cases where the item was defective, damaged, or incorrect.
  • If the return is due to a defect or error on our part, we will provide a prepaid return label.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Final sale items and discounted products.
  • Gift cards and promotional items.

Damaged or Defective Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately at [email protected] with your order number and photos of the damage. We will work with you to resolve the issue quickly by providing a replacement or full refund, including shipping costs.

Refunds for Late or Missing Returns

If you have not received your refund after 10 business days, please:

  1. Check your bank or credit card statement to confirm the refund.
  2. Contact your bank or credit card company, as it may take additional processing time before your refund is posted.
  3. If you’ve done the above steps and still have not received your refund, contact us at [email protected].

International Returns

For international returns, customers are responsible for return shipping fees. StackedJeans.net is not responsible for duties, taxes, or customs fees incurred on returns from outside the U.S. We recommend using a trackable international shipping service to ensure safe delivery.

Still Have Questions?

Our customer service team is here to help! If you have any questions or concerns about our return policy, please feel free to reach out to us at [email protected], and we’ll be happy to assist you.

StackedJeans.net – Where premium quality meets customer satisfaction!